Play Smart. Stay in Control. Game Responsibly.
tbd22 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Your wellbeing always comes first.
Gaming is entertainment — and at tbd22 we work hard to keep it that way. Whether you enjoy cricket betting during the BPL season, spinning slots, or playing live casino games, our responsible gaming framework is designed to help you stay in control at every step. We offer a full suite of player protection tools that you can activate at any time, at no cost.
Problem gambling is a recognised condition that can affect anyone, regardless of income, age, or background. If you ever feel that gambling is no longer fun — that it is causing stress, financial strain, or conflict in your relationships — please use the tools on this page or contact our support team directly. There is no shame in asking for help, and we are here 24 hours a day, 7 days a week to assist every player across Bangladesh, from Dhaka to Chittagong, Sylhet to Rajshahi.
Our Player Protection Tools
Every registered tbd22 player has instant access to the following responsible gaming tools. You can activate or adjust any of these at any time by contacting our support team or through your account settings.
Deposit and Loss Limits — How They Work
Setting a deposit limit is one of the most effective ways to manage your gambling budget. When you set a limit on tbd22, the system automatically declines any deposit that would push you over your chosen threshold for the relevant period. Here is how the limit system works in practice.
- Daily deposit limit: the maximum total amount you can deposit in a single calendar day (Bangladesh Standard Time, UTC+6).
- Weekly deposit limit: the maximum total amount you can deposit across a rolling 7-day window.
- Monthly deposit limit: the maximum total amount you can deposit within any given calendar month.
Important limit rules
To protect players, tbd22 applies the following rules to all limit settings.
- Reducing a limit takes effect immediately — if you lower your daily deposit limit from ৳5,000 to ৳2,000, the new ৳2,000 limit applies from that moment.
- Increasing a limit requires a 24-hour cooling-off period before it takes effect, giving you time to reconsider.
- Loss limits work on the same principle — the system stops you from wagering once your net loss for the period reaches your chosen threshold.
Session Time Tools and Time-Out
Losing track of time is a common experience when gaming. tbd22 gives you tools to stay aware of how long you have been playing and to take structured breaks when you need them.
Session time reminders
You can configure tbd22 to display an on-screen notification after you have been playing for a set amount of time — for example, every 30 minutes or every 60 minutes. The notification shows your total session duration and your net result for that session. You can then choose to continue playing or take a break. These reminders are available for all game categories including cricket betting, slots, and live casino.
- 30-minute reminder: a gentle notification after 30 minutes of continuous play.
- 60-minute reminder: a stronger prompt with your session net result, encouraging you to consider a break.
- Custom interval: set your own preferred reminder frequency through account settings or by contacting support.
Time-out (cooling-off) periods
A time-out is a short-term voluntary break during which your account remains open but all betting and gaming activity is suspended. Time-out periods available on tbd22 are: 24 hours, 48 hours, 7 days, and 14 days. During a time-out, you will not receive any marketing communications, and you will not be able to deposit or place bets. When the time-out period expires, your account automatically reactivates. If you need a longer break, please consider the self-exclusion option described below.
Self-Exclusion — Taking a Longer Break
Self-exclusion is a formal commitment to stop gambling for a defined period. It is more powerful than a time-out because it cannot be reversed during the exclusion period, even if you request it. At tbd22, self-exclusion is available in the following forms.
- Short-term self-exclusion: minimum 30 days, maximum 6 months. The account is locked; all access is suspended.
- Long-term self-exclusion: 1 year or 2 years. Suitable if you need a significant break and want the protection of a long cooling-off window.
- Permanent closure: you may request that your tbd22 account be permanently closed with no possibility of reopening. Any remaining balance will be returned to you after identity verification.
- During any self-exclusion period, tbd22 will not send marketing emails, SMS promotions, or push notifications to the excluded account.
To activate self-exclusion, contact our support team at [email protected]. All self-exclusion requests are processed within 24 hours of being received. Once confirmed, the exclusion is binding for the full period you specified and cannot be lifted early under any circumstances.
Recognising the Signs of Problem Gambling
Problem gambling does not always look obvious — it can develop gradually and be difficult to recognise in yourself. The following behaviours may indicate that gambling has started to become a problem. If several of these apply to you, we strongly encourage you to use one of our player protection tools or to seek professional support.
- Gambling with money set aside for essential expenses such as rent, food, or family needs.
- Chasing losses — continuing to play in order to win back money already lost, often increasing bet sizes as a result.
- Lying to family members or friends about how much time or money you spend on gambling.
- Feeling anxious, irritable, or restless when you are not gambling, or when you try to reduce or stop.
- Borrowing money, taking out loans, or selling possessions to fund gambling activity.
- Neglecting work, studies, family responsibilities, or personal health because of gambling.
If you recognise any of these patterns in your own behaviour, remember that you are not alone. Our support team is available around the clock. Reaching out is the first and most important step.
Quick Self-Assessment
Answer the following questions honestly. If you answer 'yes' to two or more, we recommend speaking with our support team or using one of the protection tools above.
- Have you ever spent more money on gambling than you originally planned?
- Have you gambled to escape stress, anxiety, or personal problems?
- Have you tried to cut down or stop gambling but found it difficult?
- Have you borrowed money or sold something to fund your gambling?
- Have you felt irritable or restless when you tried to reduce the time you spend gambling?
- Have family members or friends ever expressed concern about your gambling habits?
This self-assessment is for personal guidance only and does not constitute medical or professional advice. If you are concerned about your gambling, please contact our support team or a professional counselling service.
Age Restriction — 21+ Only
tbd22 strictly prohibits gambling by anyone under the age of 21. This is not merely a policy preference — it is a firm rule enforced at registration and at every deposit attempt. All players must verify their age during the account registration process, and tbd22 reserves the right to request additional identity documentation at any time.
Parents and guardians are responsible for ensuring that minors do not access tbd22 on shared or family devices. We recommend the following steps to prevent underage access.
- Use password or biometric locks on your phone, tablet, or computer to prevent unauthorised access.
- Never share your tbd22 account login credentials with anyone, including family members.
- Log out of your tbd22 account when using shared devices, and do not save passwords in shared browsers.
tbd22's Responsible Gaming Commitment
Responsible gaming is not a box we tick — it is a core part of how tbd22 operates as a platform. We believe that sustainable, enjoyable gaming is only possible when players feel safe, informed, and in control. Our entire product team, customer support staff, and platform operations are shaped by this belief.
Our responsible gaming commitments include the following.
- We never advertise tbd22 in ways that target vulnerable individuals, minors, or people who have self-excluded.
- We train our support team to identify potential signs of problem gambling and to respond with empathy, clear information, and practical assistance.
- We conduct regular internal reviews of our responsible gaming tools to ensure they remain effective, accessible, and easy to use on mobile devices across Bangladesh.
- We display responsible gaming information prominently throughout the platform so that every player — regardless of whether they have a problem — is reminded that help is available.
Need Help? Contact Our Support Team
If you feel that gambling is becoming a problem for you or someone you care about, please do not wait. Our support team is available 24 hours a day, 7 days a week, and can help you activate any responsible gaming tool, process a self-exclusion request, or simply talk through your concerns in confidence.
Email us anytime at:
[email protected]All responsible gaming requests are treated with complete discretion. You will never be judged for asking for help — it is the right thing to do, and we are here to support you every step of the way.
Play Responsibly — Enjoy tbd22 Your Way
When gaming stays fun and within your limits, tbd22 has everything you need — cricket betting, live casino, slots, and more. Log in and enjoy the platform safely today.